ALL DUTIES PAID  WORLDWIDE SHIPPING

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Collections

LA FABULOSA DRESSES
SS26LA FABULOSA DRESSES
BUTTERFLY COLLECTION
SS26BUTTERFLY COLLECTION
AL SOL
SS25AL SOL
Model is 1.88 m (6'2") and wears size M
Men's CollectionCHICO COLLECTION

CUSTOM FEES ARE COVERED BY GAUDIR

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Refund policy

SPAIN

For exchanges and returns of orders destined for Spain, please access the following link:
Returns and exchanges portal.

Both returns and exchanges are managed through the portal. The cost of the pre-paid label is €4.90, processed through a drop-off point.

 

EUROPEAN UNION

For orders destined within the European Union, both returns and exchanges can be managed through the following link:
Returns and Exchanges Portal.

Pre-paid return labels are available for the following countries: Portugal, France, Germany, Belgium, and Italy. The cost of the pre-paid label is €6.90, and the package must be delivered to a drop-off point.

For all other EU countries, customers are responsible for arranging and covering the cost of return shipping on their own.

In all cases, you have a maximum of 15 days to deposit the item for return.

 

REST OF WORLD

For returns from outside the European Union, please initiate your return through the portal below, where you will receive full shipping instructions:
Returns Portal.

International returns are shipped by the customer at their own cost. Exchanges for a different product or size are not available for international orders.

 

REFUNDS

Spain: Refunds will be processed immediately after completing the returns portal. The money will be received instantly upon submission.

European Union and International: Refunds will be processed within 5 to 10 business days after the returned item arrives at our warehouse. During collection launches, holiday campaigns, or Black Friday periods, processing times may vary slightly.

 

International returns (outside the EU):

 For returns sent from countries outside the European Union (UK, US, Canada, Switzerland, Australia, etc.), the parcel must be shipped DDP (Delivered Duty Paid), meaning any import duties and taxes are paid in advance by the sender. If the parcel is shipped DAP (Delivered At Place), duties remain payable on arrival at customs; in that case the carrier holds the parcel and, if they are not paid, returns it to the sender, which prevents your return from reaching our warehouse and being processed. To avoid delays and issues, we recommend using UPS or DHL and selecting the DDP option when creating your shipment. Gaudir Swim cannot be held responsible for returns held or returned due to unpaid duties.

Customs & Duties Policy

All returns must be sent with customs duties and taxes fully paid by the customer.
Gaudir will never be responsible for paying any customs fees, import duties, or taxes related to returns.
If a return shipment is held or delayed in customs for any reason, the customer is solely responsible for clearing and releasing the package from customs authorities.
Returns that are not properly cleared may be refused or abandoned.